Solved Click to Call doesn't work

[Ed Grassere]

Dear ls,

I have installed the 3CX click to call app on chrome browers and i use the webclient in software of system is 18.0. update 2 build 314
I can click on telephone numbers in chrome but i get the following message and can not find the location in the app or webclient how to activate it.
Step 2 is what i can't find in the app / client..
can anybody help me?

Thanks in advance

 

[VasilisV_3CX]

Hi @Ed Grassere,

Have a look at this blog post regarding our click2call (BETA) which will work with the new Desktop App in v18: https://www.3cx.com/blog/releases/chrome-edge-extensions-beta/

In Google Chrome, uninstall the previous click2call, install the BETA from the blog post link then associate it to the Desktop App (download from the Web Client) by clicking More Actions option highlighted below and selecting Options:



A box will pop up with options:

 

[Ed Grassere]

Dear Vasilis,

Thank you very much, this solves the problem.

​

 

[VasilisV_3CX]

Glad to hear it @Ed Grassere, if you need anything else feel free to open a new thread!