Solved Click to meet

[pauly]

I have set up click to meet and started a meeting from the web client.
However, I have the following problem:
When a user clicks the link to the meeting they get put in a new meeting (with only them in it) different to the one i am waiting in.

What am i doing wrong?

Thanks in advance...

 

[Evolute IT]

I have set up click to meet and started a meeting from the web client.
However, I have the following problem:
When a user clicks the link to the meeting they get put in a new meeting (with only them in it) different to the one i am waiting in.

What am i doing wrong?

Thanks in advance...

Using the wrong link to get them in the current one.

Click2Meet creates a new meeting. That's expected.

Use the participant link (or "Add Participant" feature) to send the current meeting's link to people.

 

[pauly]

Thanks.

So how does click to meet work?
Should it give me a notification when someone clicked it?
At the moment they just disappear into their own private meeting and I don't get any notification...

 

[StefanW]

you get a chat message, which you can see in your webclient or mobile device

 

[pauly]

Yea, i was expecting a notification or chat

However I don't get any chat or notification.
Everyone who clicks the link gets put in their own private meeting.

 

[JohnS_3CX]

Hi Pauly,

Change your Click2Meet settings like so:



And then check your Webclient (log in with same extension) for messages

You should receive this message as soon as a guest enters the meeting and sits in the room

 

[pauly]

Thanks,

I already had it setup like that, which is why I was a bit confused.
Anyway, I restarted all the services in the dashboard and now it works as expected.
I should have tried that first...