Click2Call couldn't be activated

[Kyle LI]

Hi 3CX community,

We have multiple server to use, then I found that one of them could activate Click2Call these days. The successful work's version number is 16.0.507 (Enterprise), the others are 16.0.619(Professional). So what's happened or is there any functions to unopened?

Thanks in advance!

 

[Constantinos Constantinou]

Hello @Kyle LI ,

I am guessing you are referring to Click2Talk and not Click2Call. Correct?

Did you configure the options on the Management Console > Settings > WordPress/Website Integration for the Website URL's that will be allowed to use the Click2Talk?

 

[Kyle LI]

Hi Constantinos Constantinou,

I think it should be a 3CX Browser Extension like that picture.

 

[Constantinos Constantinou]

Hello Kyle,

So it is for Browser Extension.

What is the exact problem? You are on Web Client and you press the Activate your 3CX Browser Extension and nothing is happening?

 

[Kyle LI]

Hi Constantinos Constantinou,

Just like first question I said. It couldn't be activate. Just only one server could be done, and others couldn't work. So I was so confused about it. Could it be that the version problems?

 

[Constantinos Constantinou]

It should not be a version problem.

Check your browser for any console errors when you try to activate the extension, if not exception there, check the logs of the server for any possible error.