Conference Call & Phantom Extension

[CSoft]

Hi ,

I’m experiencing the following problems :

1 - Conference call
I’m trying to make conference call with no result at all.
When I call the extension 700 , I get connected, but no audio response comes from the system.
Before knowing that 700 was the default conferencing extension I had configured the 700 extension to a user
That I later moved to another extension.

Here you can find detailed log entries of confernce call ..
13:02:44.000 Extension:rintEndpointInfo [CM505001]: Ext.700: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Conference Place] Transport: [sip:127.0.0.1:5060]
13:02:44.000 CallCtrl:nAnsweredCall [CM503002]: Call(1): Alerting sip:[email protected]:40300;rinstance=b37123023e1cb82c
13:02:43.546 MediaServerReporting::SetRemoteParty [MS210004] C:1.2:Offer provided. Connection(proxy mode): 127.0.0.1:7030(7031)
13:02:43.515 CallCtrl:nSelectRouteReq [CM503004]: Call(1): Calling: Ext:Ext.700@[Dev:sip:[email protected]:40300;rinstance=b37123023e1cb82c]

2 – Phantom Extension
To solve the previous problem I set the log detail to full, and I found that on startup the server try to register
Many extensions that I don’t actually have in my extension list (737,738,739,740 ,809 ??) .
Here following there is a sample of the log .


13:00:41.812 ExtnCfg::updateContact [CM504001]: Ext.740: new contact is registered. Contact(s): [sip:[email protected]:40300;rinstance=6201371b753c6812/740]

13:00:40.937 ExtnCfg::updateContact [CM504001]: Ext.739: new contact is registered. Contact(s): [sip:[email protected]:40300;rinstance=4001e56b53213b40/739]

13:00:40.390 ExtnCfg::updateContact [CM504001]: Ext.738: new contact is registered. Contact(s): [sip:[email protected]:40300;rinstance=5e70f17ade043c1e/738]

13:00:39.937 ExtnCfg::updateContact [CM504001]: Ext.737: new contact is registered. Contact(s): [sip:[email protected]:40300;rinstance=7701dd2b48767504/737]

13:00:39.500 ExtnCfg::updateContact [CM504001]: Ext.700: new contact is registered. Contact(s): [sip:[email protected]:40300;rinstance=b37123023e1cb82c/700]

13:00:37.546 ExtnCfg::updateContact [CM504001]: Ext.809: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=f606e932a638ac65/809]

13:00:37.000 ExtnCfg::updateContact [CM504001]: Ext.805: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=6b10f14d573fd04c/805]

13:00:36.437 ExtnCfg::updateContact [CM504001]: Ext.802: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=fd3cec43c344a72b/802]



My 3CX version is 6.0.806.0 running on windows server 2003.

Can you help me ? Any suggestion would be appreciated.

Thank you
R.Fabbri



Roberto Fabbri
C.Soft S.r.l.

 

[avacchet]

Hi, have you set up italian as default language?

go in system message and set english as default language. i think it's work now.

let me know, i've solved