Conference Calls - 3CX Direct Email

[Tony Cox]

I'm having issues getting the 3CX system to send emails when creating a conference call using the iOS app or the Mac app. The Windows app and the 3CX web app works as expected but the iOS and Mac app do not.

Creating a new conference call using the 3CX web app and selecting 3CX (direct eMail) option sends an email to the specified email recipients as you would expect.

Creating a new conference using the Windows app works as expected

When creating the same conference call using the iOS app or the Mac desktop app it doesn't send the email.

Here are the versions numbers.
3CX version 15.5.8801.3 (SP3)
iOS version 15.2.12
Mac version 15.1.1.120

Has anyone one experienced this issue?

Or perhaps someone could test it and let me know the outcome?

I've tried lots of variations including different user accounts, different devices computers.

 

[YiannisH_3CX]

Hello @Tony Cox

Please note that we have confirmed the issue and a build that addresses this for iOS is already out for out Beta testers. You could enrol as a Beta user and try it out or wait for the next release of the client which will address this issue.