Solved Config app to start CTI mode

[looker44]

How can I configure the v 15 soft phone to come up in CTI mode vs soft phone mode. We have tried shutting it down and rebooting in CTI. but it still comes up in soft phone mode

 

[YiannisH_3CX]

Hello @looker44

Please navigate to the management console, select and edit your extension and navigate to the Phone Provisioning tab.
Choose 3CX client from the drop down list and scroll down to preferences. Under call control choose IP Phone

 

[Nickelpede]

Thanks YiannisH, This helped me too!