Connect Wise Pop On Answer

[Rhys Haskell]

Hi,

Is it possible to set connect wise to pop on answer rather than pop on ring as it does by default?

Thanks,
Rhys

 

[edossantos]

Hello Rhys,

Unfortunately that's not possible at the moment. The popup is launched when the extension rings.

You can disable the automatic popup, from the 3CX Web Client > Settings > Integration > Off. And then, when you receive the call, you can press the following button to open the contact record:


Kind regards.

 

[Rhys Haskell]

Hello Rhys,

Unfortunately that's not possible at the moment. The popup is launched when the extension rings.

You can disable the automatic popup, from the 3CX Web Client > Settings > Integration > Off. And then, when you receive the call, you can press the following button to open the contact record:
View attachment 12403

Kind regards.

Is this already on the development list or is it worth creating a post in the ideas forum.

 

[edossantos]

Is this already on the development list or is it worth creating a post in the ideas forum.

I'm not aware of this being developed, so I would go to the Ideas forum....