Console/CLI Access

[Another IT Guy]

Hi,

weve got a new 3CX.

Im currently in the Rollout Phase.

We have about 70 Call Qeues and about 180 Users.

Now it would be really great if there would be a way to compare those 70 Call Queues.
And the same thing for the Presence States from an User, because we have some Users which set theire own Presence States. -> The User is not reachable und the IT was the Bad Guy in this Situation -.-

BR Another IT Guy

 

[Alphabetic]

Hi,

What do you mean compare?

you can see queue and ext statuses via the web client.

Make sure either the queue manager or a member of all queues / groups.

 

[VoIPTools]

You can also use the API to compare just about anything -- who are members, who are logged in, polling strategies, etc.

 

[Another IT Guy]

Hi,

thanks for reply.

i would like to compare call queues to check if they are diffrent.
also as an example to set the statistic reset at 4pm for all queues.
same thing for the presence states.

is there an documentation or an guide how to use the api?

br another it guy