Contact pop up in MS Business Central 365

[Diatem Sales]

Hi, we have a costumer who works with the CRM MS Business Central. I just would like to know if there is a native integration in 3CX for this CRM? For the incoming calls, we would like to display a pop up with the contact details from Business Central or open the web page of this contact directly in Business Central 365. Is it possible?

 

[Saqqara]

MS Business Central is not on the list - https://www.3cx.com/docs/crm-integration-guides/

You will have to create your own connection via the API - https://www.3cx.com/docs/crm-integration/

 

[Evolute IT]

If you are not at ease with making the integration yourself, feel free to DM us. We do these integrations all the time.