Hi, I zohoCRM and the linkage is working well.
I have a question about templates.
I used to use Amazon connect. I had to put the + (country code). Now I use two different numbers, one without country code 0000-0 000-0000 without country code. On the other hand, + (country code 00) 000-000 0-000000 is registered. The way it appears is 0000-0000 -0000-0000 is set up. However, this means that +(00)00-00-00 registered in CRM 00-000000 is treated as unregistered.
Edit the template and if the registration starts with +(00), change it to 0000-. 0000-000000 if the registration starts with +(00). Can I edit the template to change it to 0000-0000-0000 if the registration starts with +(00)? If so, what should I set and how? Please help me.
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I have a question about templates.
I used to use Amazon connect. I had to put the + (country code). Now I use two different numbers, one without country code 0000-0 000-0000 without country code. On the other hand, + (country code 00) 000-000 0-000000 is registered. The way it appears is 0000-0000 -0000-0000 is set up. However, this means that +(00)00-00-00 registered in CRM 00-000000 is treated as unregistered.
Edit the template and if the registration starts with +(00), change it to 0000-. 0000-000000 if the registration starts with +(00). Can I edit the template to change it to 0000-0000-0000 if the registration starts with +(00)? If so, what should I set and how? Please help me.
Translated with www.DeepL.com/Translator (free version)
