Creating a shared parking Queue

[Fuse3]

Our client would like a digital receptionist IVR option to say "Press X if you would like to be placed on hold for the next available representative."
I'm trying to figure out if I need to create a dumby extension that automatically takes calls and places them into shared parking or if there is a way I can configure the queue to do this instead.

Any ideas or links?

 

[Evolute IT]

Use a call queue?

 

[leejor]

You would not want to put them into shared parking. How would people know there was a call waiting for them?