Solved Creating a simple test page for Live Chat

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kylem

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We are using 3CX hosted Version 20.0 Update 5 and have enabled Live Chat. Before we go live, we would like to demonstrate to marketing.

I created a simple html web page. The chat widget appears, but displays a no-no sign when you mouse over. I tried using both variations the 3CX code generator creates. Same result.

This is the page template.
HTML:
<!DOCTYPE html>
<html lang="en">

<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Test Web Page</title>
</head>
<body>
    <h1>Welcome to My Test Page</h1>
    <p>This is a test page for 3CX Live Chat.</p>

    <!-- 3CX Live Chat Code -->

</body>
</html>

The generator offers call-us-selector or call-us tags. These go between the body tags. There is script code way at the bottom. I assume this belongs in the file when selecting either option. Does it go between body tags?

Another thing I tried is to change "Your website" with http and https. No difference.
 
In the Your website field you need the exact host URL the demo will be hosted on - so if that is some internal server, development host name etc, make sure you are using that.

The code, the location you show should be fine.
 
In the Your website field you need the exact host URL the demo will be hosted on - so if that is some internal server, development host name etc, make sure you are using that.

The code, the location you show should be fine.
For the Your website, I copied and pasted from the browser address bar into 3CX the full address and one trial with just the domain.

This is the 3CX code I'm currently using between body tags. (Form won't allow posting it in a code block for some reason.)
1750264205824.png
 
The PBX is showing Green on the firewall check?
 
The PBX is showing Green on the firewall check?
I found the problem. The destination extension was not valid. Thank you for your assistance.
 
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