Creating group holidays become system-wide holidays?

[Rick-Arcus-IT]

When we create a holiday in a group using the 3CX client, this holiday applies to all our inbound rules, how is this possible? We thought it to be that when we create a holiday in let say our 'sales' group which has seperate opening hours, then that holiday would only be applicable for that group and would follow the out of office rules for only that group, not make it a global holiday.

Let's say in 3CX's uses case, they mention different global offices with different opening hours in the v6 alpha release notes. I would assume those countries each have their own holidays. When they would set them up using the group feature, they would become system-wide holidays which puts all inbound rules in out-of-office mode?

Kind regards,

Rick

 

[Alphabetic]

Have a look at this post

https://www.3cx.com/community/threa...r-different-business-units.118930/post-552502

 

[Rick-Arcus-IT]

This issue has been resolved in 3CX 18.6 final, see the release notes:

https://www.3cx.com/blog/change-log... call routing when a group holiday is created.