CRM contact view by department

[247HD]

Is there a way to lock down CRM phonebook contacts by department instead of it showing up in the company phonebook. Due to privacy reasons, need the ability to limit who can see client contact details.

 

[TheodorosG_3CX]

CRM contacts can only be hidden globally from the 3CX Apps phonebook:



In Multi-Company Mode (Multi-Tenant) option you can use Department Phonebook as also clarified here.