CRM Integration - General Information Question

[Allen_Miller]

We've got a client that is interested in integrating 3CX with their practice management software (CRM) which is not one of the built-in integrations for 3CX. I'm looking into using the CRM Integration Wizard and have found that their CRM does offer REST API. I've had a preliminary conversation with the support people for the CRM software. These folks have asked me about my revenue stream from my customer (which I have not given) and it sounds like they would like to get some revenue from me for their participation. My question is - "does this sound typical"? They have not showed me any 'rate card' for their API access and I don't get the impression that there is one. I'm not a programmer or developer and and the one or two times I have used an API access from a vendor it has just been an issue of us asking for it and then access being granted.
Thanks.
Allen

 

[Evolute IT]

It's not "usual" but it's not uncommon.

DM me and we'll talk. We do these integrations often.