CRM Integration > Server Side tab.

[Lindsay72]

Hello

I am attempting to connect a 3CX instance to Zoho CRM
The instructions say to go to Settings > CRM Integration .> Server side tab
but there is no server side tab shown

I have tried looking around the forums for answers on this, other people with the same question have been advised to
Upgrade to Pro (Which I have done )
Reboot the 3CX instance (Which I have done)

But there is no change to the menu, is is only showing a Client side (Legacy) tab

I could do with some advice / assistance on how to go about accessing the "Server side Tab" as I have run out of ideas from the things I have read

Regards

Lindsay

 

[Evolute IT]

If you have a Pro version, make sure it was refreshed on the PBX. For that, go to Settings > License > Refresh License Key Info.

Also, clear your browser cache or do a CTRL+SHIFT+R to force refresh the page. The tab should appear.

 

[Lindsay72]

Ive been taking a look, but im not seeing a License option in the setting menu
I tried the CTRL +Shift +R, but still no sign of the server side tab, in the CRM menu

 

[Lindsay72]

Seems the server side tab has now appeared
I don't know why its now available and wasn't earlier in the day, but at least I can move on to the next step