CRM MsSQL Call Journaling not working for Not Answered calls

[MuratDemirtas]

Dear Sir/Madam,
We did successful CRM integration with MsSql Server. Call Journaling and Contact Creation working fine. However, once there are “Not Answered”,"Missed" call, the Call Journaling does not work at all. Although we are able to see “Not Answered” call from 3cx Reporting->Call Log. It does not trigger Call Journaling SQL Statement at all.
Is this a known bug or what is your suggestion to solve this issue?

 

[edossantos]

Are these missed calls received by agents through a queue? In that case, that's a known issue.

 

[MuratDemirtas]

Yes, calls are taken from the queue.

 

[edossantos]

We will be addressing this in Update 4.