CRM Plugin for Zammad

[autohaus]

Hello,
we are testing Zammd zammad.com as our new ticket System. Since release 2.6 they have a phone (CTI) integration: .zammad.com/news/release-2-6

Will there be a 3CX CRM plugin for zammad or has someone build one using 3CX' template generator tool?

Documentation for zammad's CTI interface is here: docs.zammad.org/en/latest/cti-api-intro.html

 

[edossantos]

Hello @autohaus,

Please suggest the implementation here:
https://www.3cx.com/community/forums/3cx-ideas/

If it gets enough votes, we might consider creating the integration.

However, please consider creating it yourself following this guide (no programming needed):
https://www.3cx.com/docs/crm-integration/

Kind regards.