current calls

[Simon Schulz]

Hello everybody,

I hope this problem can help me someone.
In version 15, there was the file:
Environment: Windows.
"C: \ Program Data \ 3CX \ Instance1 \ Data \ Logs \ 3CXDialer.log"

In version V16 I do not find these file.
But I want to again by script, the current number of calls determine.

Does one have an idea / solution?

How do i get out the number.
Access the WebGui ( https://<3cx_server>:5001/#/app/system_status/active_calls )

Again, we want to display the counter in the CheckMK as a graph to visualize a utilization of the system.

Thank you very much

 

[AWS2P]

Hi,
perhaps you can try from a windows machine a simple file search with *.log as argument to see if somewhere you can retrieve the file or if it doesn't exist anymore

 

[Simon Schulz]

Of course, I have already done such simple things before.

 

[JohnS_3CX]

Hi Simon,

This not in use in V16

 

[Simon Schulz]

Hi JohnS,

No way not to learn from the DB?
Should / is it made available again or is there a reason why the snicht is no longer usable?

 

[JohnS_3CX]

It is no longer needed by the system, it was merged into other logs.

I would recommend to take a look at CDRs instead if you wish to measure your calls.

 

[Simon Schulz]

Can you please post a link

THANK YOU

Herewith?
https://www.3cx.com/docs/cdr-call-data-records/

 

[JohnS_3CX]

Yes correct. You can either output to a file or TCP port so you can integrate it whichever way you want.

The fields are also customizable so you can output only the values you need.

 

[Simon Schulz]

He only shows me the guided talks that are already finished.
Call 1222536,00000C03977D5E0C_1811,00: 01: 02,2019.08.06 11: 53: 30,2019.08.06 11: 53: 38,2019.08.06 11: 54: 40, TerminatedBySrc, Ext.129, Ext.132,129,132,132 ,,, ,,,,, Chain: Ext.129; Ext.132;

I need the "now" current active calls.
Do you have an idea / solution?

 

[Simon Schulz]

can someone please take this topic again. It is really necessary that we get out the "current caller numbers". Maybe one person has a sub optimal solution, that would be a great help.

best thanks to all

 

[ForumUser]

On your dashboard the active calls are showed so 3CX must get it from somewhere. Maybe if you dive into the code you can figur out how they do it?

 

[JohnS_3CX]

You can take a look at the other logs in the system if this helps:

3cxSystemService.log -> Search for tag PUSH call-started for dn=000 and PUSH call-ended for dn=000


You can see when a call starts and ends, and the dn will be the destination extension

 

[Simon Schulz]

Thanks for the support, I'll probably need to query the WEB GUI via script.

It's awkward, but if 3CX is the only solution, it just has to be that way.

Thank you very much