Custom call report query

[MPServeline]

Hi there,

We have a request from a customer to send a daily report of the calls between 5-6pm every day. We have created a custom template but that would appear to send the same data for that one same day for every day going forward as opposed to sending the data for each day specifically.

We need the report to show the calls between 5pm and 6pm for each day daily but having difficulty setting that?

Please can someone help?

Screenshot attached.

 

[ChrisC_3CX]

The custom range for reports will be a static range so I'm afraid this is not possible. You could set range to "Today though it will generate a report based on the whole day up until the time the report got generated so best you can do is set it to generate at 18:00:

 

[MPServeline]

That's great, thanks. We'll give that a go.