- Joined
- May 23, 2023
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- 2
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From the 3CX portal account, I have created a PRO 4 SC system, then I created a PRO 4 SC instance at DigitalOcean, exactly as per the install guide.
However, upon uploading the license key file or URL, I always get the "Error in XML file. RequestCode = 'CertificatePath': Invalid reply" Error message.
When I go back to the portal account, the system is in the "Not installed" status as I still see the "Install" button. The Expiry field is still "Unactivated".
The problem looks like a bug on the 3CX portal. If a customer selects PRO/ENT and specifies their own FQDN, the SetupConfig.xml file created by the portal is for v20, not v18. The v18 is missing the ability to upload CertificatePath and therefore fails.
I'll just continue with v20 and hope I don't get bitten by bugs...
Mark
However, upon uploading the license key file or URL, I always get the "Error in XML file. RequestCode = 'CertificatePath': Invalid reply" Error message.
When I go back to the portal account, the system is in the "Not installed" status as I still see the "Install" button. The Expiry field is still "Unactivated".
The problem looks like a bug on the 3CX portal. If a customer selects PRO/ENT and specifies their own FQDN, the SetupConfig.xml file created by the portal is for v20, not v18. The v18 is missing the ability to upload CertificatePath and therefore fails.
I'll just continue with v20 and hope I don't get bitten by bugs...
Mark
