fqdn

  1. 3cx License and FQDN Reassigment

    Hi All, I have created a 3cx hosted instance using an NFR license for some testing. I am looking to amend the FQDN but I am not seeing any option to unlink the license from FQDN on the instance or the partner portal. My ultimate goal here is to create an instance, peform some testing and...

  2. Will performing an in-place upgrade from v18 to v20 cause the FQDN to be refreshed.

    Hi Everyone, I’m looking for some guidance on completing an upgrade from v18 to v20. After running into several issues trying to restore my v18 backup onto a clean v20 installation (including an invalid option in the XML config file), the FQDN validation failed and my FQDN is now locked for 7...

  3. Invalid Reply

    Trying to import a backup to a new v20 instance. Is 3CX not working for some people right now? Is the service that orchestrates LetsEncrypt and DNS down right now? Why is this happening? I tried this a few times spaced out during the past hour. No change. I tried a new backup, (confirmed it was...

  4. 3CX failover - passive server not updating fqdn when becoming active

    Hi everyone, I have setup two instanced on AWS, each instance has its own public IP and both can reach one another. When I try to manually test the failover by shutting down the main instance the passive instance does not update the fqdn with its IP address. I have to manually refresh the...

  5. Change e-mailserver & automatic URL

    Hello Team, Today, an integration was set up between 3CX and Microsoft for the client. The client also had a few additional questions to which I did not have the answers. They were wondering whether it is possible to have the 3CX URL automatically pre-filled, I've added a picture of the field...
    • Net4IT
    • Thread
    • email fqdn
    • Replies: 0
    • Forum: Other

  6. Change FQDN on v20

    Good day. Could you please support me with procedure need to pass for change FQDN As i understand i need to make: 1. Backup of current installation but without FQDN and License information. V20 doesn't give a chance to choice what user want to backup ( i can choice only , Do i need a...

  7. Releasing FQDN from trial

    I had a trial system that I unlinked from my account. The FQDN has not been released. It's been several hours. I've also had a NFR licence that was deleted and the FQDN wasn't released. Which means I'm unable to use either FQDN's for my production system. No, I can't login and release the...

  8. Accidental activation of a customer's backup in a VM

    Hi all, I hope somebody can help me out please because I've caused a problem I think. We've got a customer who's got a v18 system running on Debian on a bare metal HP server. It's not a virtual machine. We are working on upgrading them to v20 and as part of that process we have taken a full...

  9. Need HELP with v20 FQDN & Firewall Checker using Sonicwall

    Hello and good day peeps. I am having issues and need some assistance with getting the FQDN to resolve the 3CX server private IP, so it will remove the "red error message" on the admin login landing page. Also with getting a good clean firewall check from 3CX. I have combed through all of the...

  10. is not reachable, DNS error resolving FQDN, or service is not available.

    I just upgraded from v18 to v20. none of my trunks will register on voip.ms. I am hosting on AWS. The log shows is not reachable, DNS error resolving FQDN, or service is not available. I also tried to restore V18 from a full backup I made just before upgrade ro V20
    • sonnyh1
    • Thread
    • fqdn trunk failing to register trunk not registering v18 update v20
    • Replies: 11
    • Forum: Phone System / PBX

  11. Change FQDN

    Hello. We have 3cx installed on a Windows 10 cloud server with our own FQDN, and I am attempting to update it to version 20. I want to update the FQDN to 3cx FQDN for the new update without altering the subscription key. Although it appears that they are modifiable in new installations, i was...
  12. magran17

    Custom FQDN portal error/bug

    From the 3CX portal account, I have created a PRO 4 SC system, then I created a PRO 4 SC instance at DigitalOcean, exactly as per the install guide. However, upon uploading the license key file or URL, I always get the "Error in XML file. RequestCode = 'CertificatePath': Invalid reply" Error...

  13. 3CX V20 FQDN port 5001 issues | 3CX Self-Hosted On-Premise Install

    Hello, I installed the new V20 fresh install for 3CX, During installation it did not give options to select what port to use, 443,5001 I can not use the 443 port as 443 is behind a nginx acting as reverse proxy. I wanted to switch it to port 5001 but it did not ask during install and FQDN is...

  14. FQDN not accessible after IPV4 change

    Our google instance recently was reset and picked up a new public IP address. However, the 3CX FQDN is still pointed to the old IP address. How do I update the DNS for the FQDN? I have tried accessing the support page, but keep running into errors and am unable to even open a ticket. Who/what do...

  15. Solved Delete FQDN (*****.3cx.sc)

    Hello Support, I initially set this up on my laptop and have since deleted it. I want to redeploy it in Vultr with a new domain name but it does not work. Can you kindly delete the FQDN and release the NFR so i can re-use it on a new instance in the cloud with a new FQDN. Regards, Eyome

  16. Solved Does deleting a licence free up the FQDN

    I want to delete and unactivated licence and re-use the FQDN for a different licence. Does deleting the licence in the portal immediately relese the FQDN for application to a different licence, or will it remain (for how long) indicated as 'already in use'? Thanks, Alex

  17. Solved FQDN and Apps have not been available since last night

    FQDN and iPhone Apps were lost since last night. In the early morning went to the office, reset the system (all 3CX, modem, Dell machine), reprovisioned app, nothing. Updated to the Version 18.0 Update 3 (Build 461). Nothing. Contacted support, told them, told me FQDN meeting has a problem...

  18. Network interface not showing for registering and providing public IP address

    Hi! I use 3cx v18 and everything is working fine, now the task is to connect a remote user (ios) but I can’t do it because the network interface for registration and initialization shows only the local IP address of the connection via xxx. my 3cx. xx not working no firewall errors

  19. 3CX System not working

    What do I have to do? Review your network access rules and ensure that you allow connectivity to activate.3cx.com. Outbound TCP:443 must be allowed to activate.3cx.com. Due to the nature of our service clusters, we cannot provide you with a fixed IP list. Ensure that you update your 3CX PBX by...

  20. Possible to change "Inside of Office" URL in welcome emal?

    Is it possible to change the "Inside the office" URL from an IP Address to an FQDN? I believe is has something to do with the initial setup from the second image!
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