Custom Integration 3CX and Gong

[alpha-20sh]

Can anybody suggest any solutions integration company that can create a custom integration between 3CX and Gong.io? We are looking to send call recordings/call info from 3CX to Gong.io

 

[Evolute IT]

If there's an API, we can do it

 

[alpha-20sh]

I think they do https://gong.app.gong.io/settings/api/documentation#get-/v2/calls

 

[Evolute IT]

Looks good indeed. Do you want to only import the call recordings (with the details) to Gong? Or also use their internal CRM to query phone numbers?

 

[alpha-20sh]

We only want to import calls to Gong with the details and hopefully match the phone numbers to the proper account for data association.

 

[Evolute IT]

We only want to import calls to Gong with the details and hopefully match the phone numbers to the proper account for data association.

That should all be possible based on the API docs I see.

Feel free to DM us if you wish us to build this. We have a way of grabbing the call recording file from the 3CX.

 

[alpha-20sh]

Good to know. Thank you. I'll be reaching out once we are ready.