custom outbound Caller ID not working

prepfinders

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I know in the previous versions of 3cx you can set a custom caller ID in each extension. Is it possible to do in v20? I tried calling a custom caller ID to a user. When i tried calling out , it stated not allowed by administrator. I tried putting it on the Caller ID control but still doesn't work.
 

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Its the same way than in v18 and still works. Did your provider support clip no screening? Is this a number from you sip trunk?
 
Its the same way than in v18 and still works. Did your provider support clip no screening? Is this a number from you sip trunk?
no the number isn't in the sip trunk. i use telnyx.
 

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