Custom Prompts

[simply7]

I need to remove the Press * for the operator due to having 1 PBX and 2 locations. I have created a custom prompt set but cannot overwrite the RECYAMSG file. Note that this is a instance hosted in AWS. I have tried SSH to the server and also via WINSCP but the files in the IVR directory cannot be overwritten. Any thoughts would be appreciated. Also I am running the latest v16.

 

[Saqqara]

You copy the exiting prompt set, and upload the new message to the correct message (note : the file stays the same, even if you upload a totally different filename)

Make the new prompt set, the default or select it in correct setting

More info here - https://www.3cx.com/docs/localize-promptsets/