Deactivate an account

[TazPam]

Good afternoon,

We have recently joined the 3cx family, on the way to journey we have had to create 2nd account as the 1st one we have made several mistakes. I am not sure how to deactivate an account as we are getting a lot of unwanted emails (also lost to login details) and if it is not going to create too much of an issue, we wish to have the FQDN of the account we want to deactivate therefore i wish to ask you following questions

1- How do i deactivate an account,
2- Can i change my activate account's FQDN name

Best Wishes
Taz

 

[AWS2P]

For account deletion you need to ask 3CX staff to check and remove doublon.
FQDN can't be changed once PBX install is done
To change things related to a key PBX licence you need to have the initial owner email who registred the key licence on 3CX portal.

 

[TazPam]

Thank you very much AWS2P

 

[YiannisH_3CX]

Hi @TazPam

You can contact our customer support team from the contact link below.
https://www.3cx.com/company/contact/