Debian 3CX Backup

[Bigterrymuch]

I am trying to recover the administrator password on my 3CX system running on Debian via command line. I want to perform a backup operation of the database so I can read the password from it but I get the error:

root@chlorine:~# sudo -u phonesystem 3CXBackupCmd --help
find: Failed to restore initial working directory: /root: Permission denied

I have added phonesystem to the sudoers file as shown below:

# User privilege specification
root ALL=(ALL:ALL) ALL
phonesystem ALL=(ALL:ALL) ALL
# Allow members of group sudo to execute any command
%sudo ALL=(ALL:ALL) ALL

And here is the entry for phonesystem in /etc/passwd file:

phonesystem:x:999:999::/var/lib/3cxpbx:

Kindly indicate where I am missing it

 

[Saqqara]

You can reset the password,

Given that you are running the latest version of the PBX the option becomes available in the login screen of the management console after a wrong password is used twice.

 

[Bigterrymuch]

Well I realised I had to change directory to /var/lib/3cxpbx/Instance1/bin before running the 3CXBackupCmd as explained here https://weekly-geekly.github.io/articles/420641/index.html

 

[Bigterrymuch]

I managed to read the password in the XML file generated by the backup. However, it is still being rejected as a bad login. I am assuming the login name should be admin. Somebody please confirm if that is the case. Is there any possibility of changing the default admin login and how do I find the entry in the XML file

 

[BrenttG]

To recover the password, on the Debian Shell:

root@LinuxPBX-V5:~# su - postgres

postgres@LinuxPBX-V5:~$ psql -d database_single -c "SELECT * FROM parameter WHERE name = 'WEBSERVERPASS'"

     name      |  description   | parametertype |     value      | idparameter

---------------+----------------+---------------+----------------+-------------

WEBSERVERPASS | The admin pass |             0 | MYSupersecret! |         253

(1 row)

postgres@LinuxPBX-V5:~$

 

[BrenttG]

To recover the username, on the Debian Shell:

root@LinuxPBX-V5:~# su - postgres

postgres@LinuxPBX-V5:~$ psql -d database_single -c "SELECT * FROM parameter WHERE name = 'WEBSERVERUSER'"

     name      | description  | parametertype | value | idparameter

---------------+--------------+---------------+-------+-------------

WEBSERVERUSER | The admin ID |             0 | admin |         254

(1 row)

postgres@LinuxPBX-V5:~$

 

[BrenttG]

Hope you all enjoy the simplicity there. a 2 liner is about as good as it gets

 

[Bigterrymuch]

@BrenntG the 2-liner indeed worked. And my fears were confirmed as the username was not admin but something else. However I am not able to test it right away as my IP address is currently blacklisted due to too many incorrect login attempts. So I suppose have to find a different source IP or wait for the listing to time out unless somebody can give me a way around this.

 

[Bigterrymuch]

We eventually managed to connect to the Console. Thanks to everyone for your support.