Decreasing sim. calls from 16 to 8 on renewal

[TheRealDenizIrde]

Hi there,

Due to a decrease on company size, our current 3CX Pro 16SC Subscription is becoming obsolete and is about to expire. I would like to decrease our PRO 16SC to PRO 8SC when on renewal, to save costs.
Couldn't find a way to do this in the subscriptions page.

Is there any way to do this? please help?

Thank You!

 

[VasilisV_3CX]

Hi @TheRealDenizIrde,

Sure thing, to downgrade the license please contact our CSR department at [email protected] or you can start a Live Chat from our Home Page.