Solved Default behaviour when no agents in queue

[Robertos]

When there are no agents logged in, the message is played "There are no available agents in queue at this moment" and then call is disconnected.

Is there anyway to change this behaviour , say, to transfer calls to Reception if no agents logged in?

 

[Saqqara]

What are the settings for Queue - Destination if no answer

 

[Robertos]

Umm ye that fixed it! Thanks @Saqqara

 

[YiannisH_3CX]

Glad to see the issue has been resolved