Degraded Video/Audio Quality

[erpardeiro]

Hi,
I and some customers have a problem with quality of Video and Audio in Webmeeting in last two days. The message bellow appear and Audio lost sincronization with Video, sometimes craches and lost audio quickly.
Does anyone know what's going on?



Sorry, I don't speak fluently english

 

[JohnS_3CX]

Hi,

This message informs you (the organizer) that at least one of the users has a weak connection.

You can either do nothing and allow this to continue as-is or you can chose to reduce the meeting quality to accommodate for users with weak connections