Delete 3CX PBX instance

[GDLV]

Hi
How could I delete a 3CX PBX instance and more particularly the DNS entry. I need to reinstall and there is IP conflict with the different instances.

Thanks

Gaëlle

 

[AWS2P]

Please give some details , start here
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[GDLV]

• 3CX Version, the last one installed by PBX Express
• Server OS, Debian 9
• Is the 3CX Server Hosted and where? OVH CLOUD
• IP Phone Make/Model/Firmware
• Provisioning Method: Local / VPN / STUN / SBC
• Trunk Provider or Gateway Make/Model ;: not yet
• Has the Firewall Checker passed: ?
• Are custom Phone Templates being used: NO

I tried to install three times and the problem was the FQDN was not redirected well by your DNS because IP changes ... I wasn't aware of deleting instance before reinstall ...

 

[AWS2P]

So for now you have a Cloud instance installed with PBXpress on OVH. So if FQDN was previously pointing on another Public IP, then you just need to wait DNS propagation, time to wait from 5 minutes to 6H , depends on which type of 3CX license you have, ENT ttl 5 minutes, STD & PRO 6 hours.

you just neef to wait, do a nslookup time to time to see if DNS is updated.