Delete call history

[Tyler.Calhoun]

Hi,
i can't find the option to delete the call history in either the PWA app or the desktop app.

In the Anroid app there is a button to delete the entire call log.

Do all users need to install the smartphone app just to clear the call log?

Thanks for your help

 

[VasilisV_3CX]

Hi @Tyler.Calhoun,

For now you'll need to do them one by one in the Desktop App / Web Client / PWA app. However there has been a suggestion to have the "select all / select individual" implemented for call history, you may want to upvote the idea to assist it to have a chance to be implemented: https://www.3cx.com/community/threads/ability-to-delete-all-selected-calls-in-call-history.79307/

 

[Christian_B]

Why hasn't this been implemented yet and why is it necessary to upvote such a basic feature? This feature exists in 3CXPhone for Windows and the apps for Android/iOS. How hard can it be to add this to the 3CX Desktop App respectively Webclient? Behind every upvote of this request there are at least a hundred users patiently waiting to get this implemented.