autoes Free User Joined Aug 31, 2021 Messages 5 Reaction score 1 Aug 31, 2021 #1 I have deleted a phone & want to re use it haw do i get it to show under phnes
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,545 Reaction score 3,715 Aug 31, 2021 #2 Hi, Just factory reset the phone and it will re-appear there once its boots up again. Instructions for resetting for all supported models: https://www.3cx.com/sip-phones/
Hi, Just factory reset the phone and it will re-appear there once its boots up again. Instructions for resetting for all supported models: https://www.3cx.com/sip-phones/
autoes Free User Joined Aug 31, 2021 Messages 5 Reaction score 1 Aug 31, 2021 #3 I have reset the phone, it then reboots & said config updating followed by update skipped but does not show under phones
I have reset the phone, it then reboots & said config updating followed by update skipped but does not show under phones
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,545 Reaction score 3,715 Aug 31, 2021 #4 Where is the PBX and where is the phone, they both on the same LAN / subnet?
autoes Free User Joined Aug 31, 2021 Messages 5 Reaction score 1 Aug 31, 2021 #5 yes they are on same LAN & thay have now re shown thanks for your help Reactions: JohnS_3CX
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,545 Reaction score 3,715 Aug 31, 2021 #6 Great news! Glad to help