Deleting Call Reports

[Sampl]

Hi, i have 331 pages of call reports., How do i delete them all in one go?
The page does not appear to have any type of bulk control whatsoever.

 

[craigreilly]

Call Logs? or Call History?
Call History - select PURGE from Dashboard.
I've got 166,000 calls in mine right now...

 

[pact]

@craigreilly I think @Sampl means Call Reports.

I'll be interested to see if there is a method, we have a client with >100 pages (easy to do with multiple scheduled daily reports), I've never tried to bulk remove old reports, but it would be good to know how if the time came.

 

[craigreilly]

Ahh makes sense in that explanation.

 

[YiannisH_3CX]

Hello @Sampl

Please note that currently there is no way to bulk delete call reports through the management console so you will need to do it manually. I would recommend posting this as a feature request in our ideas section of the forum https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[YiannisH_3CX]

If you however want to delete the already run reports you can do so by deleting the reports from the operating system.
For windows you can access C:\ProgramData\3CX\Instance1\Data\Http\Reports and delete the files. The reports will also be deleted from the management console.