I have just installed v20 Update 8 RC2 and I am testing how department phonebooks work.
Is there any info / guides I have missed to give me an idea of how this is expected to work yet ?
I have created a user and a department to test with but I cant quite figure out the logic.
On the desk phone (Yealink - using hot desking) the phone can see the company phonebook but not the department phonebook. Is this expected behaviour or is it hotdesking causing the issues ?
On the 3CX mobile app I can see the company phonebook but not the department phonebook. Is this expected behaviour ?
On the user web login I can only see the Department phonebook, this is what I had hoped for and seems correct ?
When a user is in a department with its own phonebook should the phonebook or contacts be available to the App and/or DeskPhone ?
Should a department user still be able to see the whole company phonebook ?
Sorry if this is a bit of a ramble but I cant quite pin down if this is the current situation or I have missed something.
Thanks in advance
Is there any info / guides I have missed to give me an idea of how this is expected to work yet ?
I have created a user and a department to test with but I cant quite figure out the logic.
On the desk phone (Yealink - using hot desking) the phone can see the company phonebook but not the department phonebook. Is this expected behaviour or is it hotdesking causing the issues ?
On the 3CX mobile app I can see the company phonebook but not the department phonebook. Is this expected behaviour ?
On the user web login I can only see the Department phonebook, this is what I had hoped for and seems correct ?
When a user is in a department with its own phonebook should the phonebook or contacts be available to the App and/or DeskPhone ?
Should a department user still be able to see the whole company phonebook ?
Sorry if this is a bit of a ramble but I cant quite pin down if this is the current situation or I have missed something.
Thanks in advance
