Hi,
I'd like to reopen this issue (original post: https://www.3cx.com/community/threads/desktop-app-18-7-10-could-not-start-audio-source.113518/).
After upgrading still having the same issue (machine was out of use for several weeks due to personnel change).
I've come across a few threads handling this notification (eg https://www.3cx.com/community/threads/could-not-start-audio-source-with-v18-desktop-client.83401/), but none seem to provide a definitive solution.
We only work with the desktop app and verified the microphone permission in windows 10 (build 19043).
Out of 5 days days, on average 3 days this problem pops up on a few devices.
Nothing to see in the logs (appdata) or eventvwr.
I've tried reinstalling, reconfiguring but it remains the same.
Rebooting the computer (HP Compaq Elite 8300) resolves it, until it inevatibly happens again (same day, 2 days later at max).
These are domain controlled computers, but we do not control microphone through GPO.
Server version 18.0 Update 3 (Build 461) (managed through our cloud partner).
Any suggestions?
I'd like to reopen this issue (original post: https://www.3cx.com/community/threads/desktop-app-18-7-10-could-not-start-audio-source.113518/).
After upgrading still having the same issue (machine was out of use for several weeks due to personnel change).
I've come across a few threads handling this notification (eg https://www.3cx.com/community/threads/could-not-start-audio-source-with-v18-desktop-client.83401/), but none seem to provide a definitive solution.
We only work with the desktop app and verified the microphone permission in windows 10 (build 19043).
Out of 5 days days, on average 3 days this problem pops up on a few devices.
Nothing to see in the logs (appdata) or eventvwr.
I've tried reinstalling, reconfiguring but it remains the same.
Rebooting the computer (HP Compaq Elite 8300) resolves it, until it inevatibly happens again (same day, 2 days later at max).
These are domain controlled computers, but we do not control microphone through GPO.
Server version 18.0 Update 3 (Build 461) (managed through our cloud partner).
Any suggestions?
