Destination cannot/doesn’t wish to participate in the call, no alternative destination

[Jim Stephens]

I'm new to 3CX Inbound call are suddenly getting dropped, ringing the extension 1x. The logs have the message "Destination cannot/doen’t wish to participate in the call, no alternative destination". All the phones are active, registered. Can anyone explain the error message?

 

[NickD_3CX]

@Jim Stephens I sent you a PM