Dialplan report, how to get a complete list of extensions used and for what?

[EscondidoAdmin]

3CX v18 u9a Ent, 128sc, self-hosted, 1400 users. Also have a test instance of v20 u2 that I can compare functionality with.


I'm trying to compile a list of all the numbers used in our 3CX and what they're used for.


I know I can export the list of users. In v18, I can screen scrape System Extensions and Call Flows then massage into a useable format. it appears the Call Flow Apps, Ring Group and Queue pages can't be screen scraped - these admin pages seem to use an image for the numbers as opposed.to character strings.


In v20, I can still export the list of users. I can also still screen scrape System Extensions then massage into a useable format If I highlight several rows of Ring Groups / Queues, I am able to copy and paste, then massage into a useable format. Oddly, highlighting a single Ring Group or Queue opens the relevant admin page. Similarly, I can highlight multiple rows of Call Processing Scripts and copy out to massage…

Short of querying the database (which I know isn't supported), any suggestions on how to generate a list of numbers and what they’re used for?


Example of what I’m looking for:

Number	Type	Name
1234	Phone	Sam Jones
1235	Phone	PJ Smith
2768	Ring Group	Housing operator
3333	Queue	Accounts payable
4120	Queue	Shipping
8001	Phone	Dewey Cheetum
9999	System	Special menu

Thanks for any advice!

 

[Evolute IT]

You can use the XAPI in v18u8+ or v20. Query users, queues, ring groups, IVRs, etc. Much easier than trying to use the old management console backend API.