DID number

[Jeff Harlan]

How does a user know what their DID is? Cannot find it anywhere in the software or phone app.

 

[leejor]

It is usually provided to the user by the administrator.

Someone has to order a block of DID numbers, create inbound rules using those numbers, and assign the outbound caller ID to the extensions. If all of that has been done, then I assume that when calling an outside number, the DID would appear in the called parties set. The DID should also be consistent with all of the other phones in the office (assigned a DID), where the last few digits of the full DID number are made up of the extension number.

 

[Jeff Harlan]

I understand the above but that puts a load on the administrator and you do not always get contiguous numbers from the provider. Also we do not always send out DID from the phone system as not everyone wants everyone to know their direct line.

 

[leejor]

How many times, for each user, are you expecting to have to do this? Perhaps print a label for the set?