did numbers

[Anonymous]

Question, my service provider is commpartners.us, i get my did# from my isp provider who uses commpartners.us. I have a telephone answering service trying to use voip. I have appox 200 customers. they all would need there own did#. The customer would call forward there phone# to my did# whic would ring into my office voip. I need to be able to identify each of my customer who calls into my voip. From what i have read on your forum it sounds like this might work. Can you advise me if this is possible using your software. thanks, jim

 

[N_G]

DID

Yes this should work just fine. You would need to create a line for each customer and assign the DID to that line. You can then configure what to do with that incoming call -make it go to a digital receptionist (in beta 3), to a particular extension or whatever...

You will need a VOIP gateway though with support for DIDs. I suspect the configuration of the gateway will be quite complex so i recommend buying the gateway from a company that can install it for you.

 

[N_G]

correction

Sorry i misread some of your text. If you are using an ISP, then each line will be a VOIP provider line and there will be no need for a VOIP gateway.