Did you just hang up on me?! - Call drop issue

[Peter Richardson]

Hi all!

I have a client who is experiencing some call drops and it's my task to prove who actually terminated the call and why. What's the easiest way to pull this information from the logs? I don't seem to have much luck with finding the information I'm looking for in the logs, so any advice, tips, pointers, examples, etc would be greatly appreciated!

Thanks all!

 

[Cjay]

Call Data Records [CDRs] can optionally be generated and will show which party ended the call: either TerminatedBySrc or TerminatedByDst (plus a bunch of other message possibilities). You'd need to enable CDR's then examine the resultant output. I use this.

 

[Peter Richardson]

Thanks very much @Cjay that worked perfectly!