Different Ring Tones for External and Internal Calls

[Alex Fogerty]

Hi guys,

I'm trying to get a Grandstream GXP2140 to have different ring tones for internal calls versus external calls. We have no Queues, only Ring Groups. 3CX is on the latest version.

Any ideas on how to make this work?

 

[Alex Fogerty]

Figured it out after 2 hours of searching...

Accounts > Call Settings > Match Incoming Caller ID

Add a rule for "xxx" (a three letter number, therefore internal) and set it to another Custom Ring Tone not already used.