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Digital receptionist and wifi phone....

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spinnerfarm

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Sep 4, 2009
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Free version, v7.
windows 2003 server R2 (workgroup not domain)

Problem:

I have a digital receptionist (DR) set up. I have softphones configured (v4) and one linksys wip 300 wifi phone. I can call between softphone and wifi phone no problem. I can call the DR a softphone, select the entry for another softphone, no problem. I can call the DR from the WIP 330, select the code for another softphone, no problem. When I call the DR from a softphone and select the entry for the WIP 330, phone screen lights up but phone does ring or give any indication a call is coming in.

I suspect it is a configuration issue on the wip 330 as i do not really have any good documentation on how to set it up. Here is what I have for settings:

Proxy IP - 10.10.6.2 (server IP)
proxy port - 5060
register proxy ip - 10.10.6.2
register proxy port - 5060
outbound proxy ip - 10.10.6.2
outbound proxy port - 5060
expire time - 3600
Disply name - steve
phone number - 4004
user name - 4004
password - 4004
payload type - G.711a, G.71u, G.729
packet time - small
dtmf relay - disable
ucp port - 5060
rtp port - 40000 (copied this from a softphone advanced setting screen)
session timer - 0
sip format - normal


Driving me nuts........ :shock:

Steve
 
1. Set "verbose" level of logs in management console
2. restart "3CX PhoneSystem" service.
3. publish logs for scenario where DR is "transferrer" of call for two cases:
a) 3CXVoIPPhone registered as extension 2204.
b) your phone registered as extension 2204

Thanks
 
Excuse me for inconvenience. Could you please resend your recent logs?

Thanks
 
eh,what happened to all of the previous posts?

Ok. i wil repeat the tests and re-post the logs
just t make sure you are up to date with my wip 330 settings:
proxy ip 10.10.6.2
proxy port 5060
register proxy ip 10.10.6.2
register proxy port 5060
outbound proxy ip 10.10.6.2
outbound proxy port 5060
expire time 3600
display name steve
user name 2204
password ****
payload type g.711u, g,711a, g.729
packet time small
dtmf relay disable
udp port 5060
rtp port 2070
session timer 0
sip format normal


Steve
 
This is the log for softphone 2201 calling directly to wip 330 on 2204
call went through, wip 330 (as 2204) rang and i answered the call.

15:23:20.531 [CM503008]: Call(1): Call is terminated

15:23:20.531 [CM503008]: Call(1): Call is terminated

15:23:16.093 Session 32 of leg C:1.1 is confirmed

15:23:15.890 [CM503007]: Call(1): Device joined: sip:[email protected]:5060

15:23:15.875 [CM503007]: Call(1): Device joined: sip:[email protected]:3788;rinstance=123e2feecde351ed

15:23:15.875 [MS210007] C:1.1:Answer provided. Connection(by pass mode): 10.10.6.114:2070(2071)

15:23:15.875 [MS210001] C:1.2:Answer received. RTP connection: 10.10.6.114:2070(2071)

15:23:15.875 Remote SDP is set for legC:1.2

15:23:12.000 [CM505001]: Ext.2204: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [WIP330] Transport: [sip:10.10.6.2:5060]

15:23:12.000 [CM503002]: Call(1): Alerting sip:[email protected]:5060

15:23:08.812 [CM503024]: Call(1): Calling Ext:Ext.2204@[Dev:sip:[email protected]:5060]

15:23:08.796 [MS210006] C:1.2:Offer provided. Connection(by pass mode): 10.10.6.123:40004(40005)

15:23:08.796 [CM503004]: Call(1): Route 1: Ext:Ext.2204@[Dev:sip:[email protected]:5060]

15:23:08.765 [CM503010]: Making route(s) to <sip:[email protected]:5060>

15:23:08.765 [MS210000] C:1.1:Offer received. RTP connection: 10.10.6.123:40004(40005)

15:23:08.765 Remote SDP is set for legC:1.1

15:23:08.765 [CM505001]: Ext.2201: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.8913.0] Transport: [sip:10.10.6.2:5060]

15:23:08.734 [CM503001]: Call(1): Incoming call from Ext.2201 to <sip:[email protected]:5060>
15:23:08.140 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.6.123:3788;branch=z9hG4bK-d8754z-9e62484b68144b38-1---d8754z-;rport=3788

Max-Forwards: 70

Contact: <sip:[email protected]:3788;rinstance=123e2feecde351ed>

To: <sip:[email protected]:5060>

From: "Steve Chunn"<sip:[email protected]:5060>;tag=3c4f2c7e

Call-ID: OGVlMDFiZDc3NDEzZTBiNGE4OGM2MTRiMjQxYjUxNGI.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="2201",realm="3CXPhoneSystem",nonce="414d535c00c8639b44:3f3b79def29be4733322c6edc2f99120",uri="sip:[email protected]:5060",response="0d947bbdd60d820892da6219eaab6443",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 4.0.8913.0

Content-Length: 0




15:21:17.312 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

15:20:20.921 [CM504002]: Ext.2204: a contact is unregistered. Contact(s): []

15:16:31.796 [CM504001]: Ext.1000: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=5e9305581759ed0a/1000]

15:16:24.140 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=f25cb805dc1a1220/*1]

15:16:23.828 IP(s) added:[10.10.6.2]

15:16:16.609 SL: connected front:0/IVRServer at [front]/IVRServer

15:16:16.406 SL: connected front:0/3CXParkOrbit at [front]/3CXParkOrbit

15:16:16.359 SL: connected front:0/MediaServer at [front]/MediaServer

15:16:16.312 SL: connected front:0/3CXConferenceRoom at [front]/3CXConferenceRoom

15:16:13.953 [CM501007]: *** Started Calls Controller thread ***

15:16:13.796 [CM501001]: Start 3CX PhoneSystem Call Manager

15:16:13.359 SL: connected front:5485/DBProvider at [front]/DBProvider
15:16:13.343 [CM501010]: License Info: Load Failed
 
i will also post calling the wip 330 as 2204 through the DR
then I will post calling 2204 through the DR where 2204 is a softphone (i.e., wip 330 out of the config).

Thanks, just restarting the server....
 
This is the log file for:
2201 is a soft phone
2204 is the wip 330
DR is at 1000

Call DR, select option 4 for 2204, wip 330 screen lights up,nothing else happens, i.e., no ring - call goes to voice mail.

16:00:14.250 [CM503008]: Call(1): Call is terminated

16:00:14.250 [CM503008]: Call(1): Call is terminated

16:00:09.703 [MS210005] C:1.4:Answer provided. Connection(proxy mode):127.0.0.1:7006(7007)

16:00:09.703 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40000(40001)

16:00:09.703 Remote SDP is set for legC:1.1

16:00:09.500 [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=5c2a0e9049660682

16:00:09.500 [MS210004] C:1.1:Offer provided. Connection(proxy mode): 10.10.6.2:7000(7001)

16:00:09.500 [MS210000] C:1.4:Offer received. RTP connection: 127.0.0.1:40612(40613)

16:00:09.500 Remote SDP is set for legC:1.4

16:00:09.500 [CM505001]: Ext.9999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]

16:00:09.500 [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=5c2a0e9049660682

16:00:09.359 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

16:00:09.000 [CM503024]: Call(1): Calling Ext:Ext.9999@[Dev:sip:[email protected]:40600;rinstance=5c2a0e9049660682]

16:00:09.000 [CM503005]: Call(1): Forwarding: Ext:Ext.9999@[Dev:sip:[email protected]:40600;rinstance=5c2a0e9049660682]

15:59:53.968 [CM503024]: Call(1): Calling Ext:Ext.2204@[Dev:sip:[email protected]:5060]

15:59:53.968 [CM503004]: Call(1): Route 1: Ext:Ext.2204@[Dev:sip:[email protected]:5060]

15:59:53.953 [CM503010]: Making route(s) to <sip:[email protected]:5060>

15:59:53.953 Refer: from="DR1000:"<sip:[email protected]:5060>;tag=9006ea1b; to="Steve Chunn"<sip:[email protected]:5060>;tag=a06db50f; RefTo=<sip:[email protected]:5060>

15:59:53.640 [MS210003] C:1.2:Answer provided. Connection(transcoding mode):127.0.0.1:7002(7003)

15:59:53.640 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40000(40001)

15:59:53.640 Remote SDP is set for legC:1.1

15:59:53.421 [MS210002] C:1.1:Offer provided. Connection(transcoding mode): 10.10.6.2:7000(7001)

15:59:53.421 [MS210000] C:1.2:Offer received. RTP connection: 127.0.0.1:40610(40611)

15:59:53.421 Remote SDP is set for legC:1.2

15:59:36.375 Session 22 of leg C:1.1 is confirmed

15:59:36.187 [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=ca16f6776da297e8

15:59:36.171 [CM503007]: Call(1): Device joined: sip:[email protected]:4564;rinstance=da87a1bb17713705

15:59:36.171 [MS210005] C:1.1:Answer provided. Connection(proxy mode):10.10.6.2:7000(7001)

15:59:36.171 [MS210001] C:1.2:Answer received. RTP connection: 127.0.0.1:40610(40611)

15:59:36.171 Remote SDP is set for legC:1.2

15:59:36.171 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]

15:59:36.171 [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=ca16f6776da297e8

15:59:35.625 [CM503024]: Call(1): Calling Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=ca16f6776da297e8]

15:59:35.625 [MS210004] C:1.2:Offer provided. Connection(proxy mode): 127.0.0.1:7002(7003)

15:59:35.625 [CM503004]: Call(1): Route 1: Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=ca16f6776da297e8]

15:59:35.609 [CM503010]: Making route(s) to <sip:[email protected]:5060>

15:59:35.609 [MS210000] C:1.1:Offer received. RTP connection: 10.10.6.123:40000(40001)

15:59:35.609 Remote SDP is set for legC:1.1

15:59:35.609 [CM505001]: Ext.2201: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.8913.0] Transport: [sip:10.10.6.2:5060]

15:59:35.593 [CM503001]: Call(1): Incoming call from Ext.2201 to <sip:[email protected]:5060>
15:59:35.515 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.6.123:4564;branch=z9hG4bK-d8754z-8f74953c922b6f48-1---d8754z-;rport=4564

Max-Forwards: 70

Contact: <sip:[email protected]:4564;rinstance=da87a1bb17713705>

To: <sip:[email protected]:5060>

From: "Steve Chunn"<sip:[email protected]:5060>;tag=127ce253

Call-ID: MGM5OWYyOTYyODFjMTBmYTI0OGJlYjcwN2U3ZmNhMmE.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="2201",realm="3CXPhoneSystem",nonce="414d535c00c86c2776:cd6041d83263e9e5c672adcaf0be82cc",uri="sip:[email protected]:5060",response="863616cbea288c65b94e1f07aa982cd8",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 4.0.8913.0

Content-Length: 0




15:58:20.062 [CM504001]: Ext.2201: new contact is registered. Contact(s): [sip:[email protected]:4564;rinstance=da87a1bb17713705/2201]

15:58:11.593 [CM504002]: Ext.2201: a contact is unregistered. Contact(s): []

15:55:32.062 [CM504001]: Ext.9999: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=5c2a0e9049660682/9999]

15:55:28.062 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=22e66e7a46a660f7/*0]

15:55:21.875 SL: connected front:0/MediaServer at [front]/MediaServer

15:55:20.781 SL: connected front:0/3CXParkOrbit at [front]/3CXParkOrbit

15:55:17.078 IP(s) added:[10.10.6.2]

15:55:08.250 [CM506002]: Resolved SIP external IP:port (64.35.200.149:5060) on Transport 10.10.6.2:5060

15:55:07.218 [CM501006]: Default Local IP address: [10.10.6.2]
 
spinnerfarm said:
i will also post calling the wip 330 as 2204 through the DR
then I will post calling 2204 through the DR where 2204 is a softphone (i.e., wip 330 out of the config).

Thanks, just restarting the server....
Click to expand...

Please open configuration of extension 2204 and then set "support re-INVITES=off" ("other" tab) . Please don't forget to press "Apply"/OK.
Then try to deliver call to this extension using DR(Digital receptionist)

Thanks
 
i have alreadt tried that will try it again and send you the log.
log will be along in a couple of minutes :)
 
re-invites is now unchecked, which caused support replaces header to become unchecked (i.e., deselecting the first caused them bothto be de-selected.
 
thyis is from softphone 2201 to wip 330 on 2204, by calling 1000 the DR from 2201 and selecting option 4 - for the extension 2204
support re-invites was desected in the other tab for extension 2204

s16:13:34.640 [CM503008]: Call(1): Call is terminated

16:13:34.640 [CM503008]: Call(1): Call is terminated

16:13:30.687 [MS210005] C:1.4:Answer provided. Connection(proxy mode):127.0.0.1:7006(7007)

16:13:30.687 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40002(40003)

16:13:30.687 Remote SDP is set for legC:1.1

16:13:30.484 [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=b3a435c531916284

16:13:30.484 [MS210004] C:1.1:Offer provided. Connection(proxy mode): 10.10.6.2:7000(7001)

16:13:30.484 [MS210000] C:1.4:Offer received. RTP connection: 127.0.0.1:40612(40613)

16:13:30.484 Remote SDP is set for legC:1.4

16:13:30.484 [CM505001]: Ext.9999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]

16:13:30.484 [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=b3a435c531916284

16:13:30.000 [CM503024]: Call(1): Calling Ext:Ext.9999@[Dev:sip:[email protected]:40600;rinstance=b3a435c531916284]

16:13:29.984 [CM503005]: Call(1): Forwarding: Ext:Ext.9999@[Dev:sip:[email protected]:40600;rinstance=b3a435c531916284]

16:13:14.953 [CM503024]: Call(1): Calling Ext:Ext.2204@[Dev:sip:[email protected]:5060]

16:13:14.953 [MS210002] C:1.3:Offer provided. Connection(transcoding mode): 10.10.6.2:7004(7005)

16:13:14.937 [CM503004]: Call(1): Route 1: Ext:Ext.2204@[Dev:sip:[email protected]:5060]

16:13:14.937 [CM503010]: Making route(s) to <sip:[email protected]:5060>

16:13:14.937 Refer: from="DR1000:"<sip:[email protected]:5060>;tag=1c3dfa2c; to="Steve Chunn"<sip:[email protected]:5060>;tag=096bc706; RefTo=<sip:[email protected]:5060>

16:13:14.625 [MS210003] C:1.2:Answer provided. Connection(transcoding mode):127.0.0.1:7002(7003)

16:13:14.625 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40002(40003)

16:13:14.609 Remote SDP is set for legC:1.1

16:13:14.406 [MS210002] C:1.1:Offer provided. Connection(transcoding mode): 10.10.6.2:7000(7001)

16:13:14.406 [MS210000] C:1.2:Offer received. RTP connection: 127.0.0.1:40610(40611)

16:13:14.406 Remote SDP is set for legC:1.2

16:13:01.921 Session 25 of leg C:1.1 is confirmed

16:13:01.734 [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=461aacddb29f46dd

16:13:01.718 [CM503007]: Call(1): Device joined: sip:[email protected]:4564;rinstance=da87a1bb17713705

16:13:01.718 [MS210005] C:1.1:Answer provided. Connection(proxy mode):10.10.6.2:7000(7001)

16:13:01.718 [MS210001] C:1.2:Answer received. RTP connection: 127.0.0.1:40610(40611)

16:13:01.718 Remote SDP is set for legC:1.2

16:13:01.718 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]

16:13:01.718 [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=461aacddb29f46dd

16:13:01.156 [CM503024]: Call(1): Calling Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=461aacddb29f46dd]

16:13:01.156 [MS210004] C:1.2:Offer provided. Connection(proxy mode): 127.0.0.1:7002(7003)

16:13:01.156 [CM503004]: Call(1): Route 1: Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=461aacddb29f46dd]

16:13:01.140 [CM503010]: Making route(s) to <sip:[email protected]:5060>

16:13:01.140 [MS210000] C:1.1:Offer received. RTP connection: 10.10.6.123:40002(40003)

16:13:01.140 Remote SDP is set for legC:1.1

16:13:01.140 [CM505001]: Ext.2201: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.8913.0] Transport: [sip:10.10.6.2:5060]

16:13:01.125 [CM503001]: Call(1): Incoming call from Ext.2201 to <sip:[email protected]:5060>
16:13:01.046 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.6.123:4564;branch=z9hG4bK-d8754z-9f2ba96d133bd771-1---d8754z-;rport=4564

Max-Forwards: 70

Contact: <sip:[email protected]:4564;rinstance=da87a1bb17713705>

To: <sip:[email protected]:5060>

From: "Steve Chunn"<sip:[email protected]:5060>;tag=22369e70

Call-ID: N2UyNTA3MTUxOWU4NzRhZDQ4Yzg1YmZkNjU2ZjJmZTE.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="2201",realm="3CXPhoneSystem",nonce="414d535c00c86f4c21:986d98b2cd40474aa36d3b204bb50ecd",uri="sip:[email protected]:5060",response="d12f52e2b9e8823bede8ca19e9c38f80",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 4.0.8913.0

Content-Length: 0




16:11:20.078 [CM504001]: Ext.2204: new contact is registered. Contact(s): [sip:[email protected]:5060/2204]

16:10:35.593 Extension 2204 is updated

16:09:28.453 [CM502001]: Source info: From: "outside line"<sip:[email protected]>;tag=33ee14525544db43o1; To: "outside line"<sip:[email protected]>

16:07:23.015 [CM504001]: Ext.1000: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=461aacddb29f46dd/1000]

16:07:19.625 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=65bee5596f49b722/*1]

16:07:11.843 [CM112000] Media Server is connected

16:07:10.687 SL: connected front:0/IVRServer at [front]/IVRServer

16:07:10.406 SL: connected front:0/3CXConferenceRoom at [front]/3CXConferenceRoom

16:07:01.781 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

16:07:01.015 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 75.101.138.128:3478 over Transport 10.10.6.2:5060

16:07:00.375 [CM501007]: *** Started Calls Controller thread ***

16:07:00.203 [CM501001]: Start 3CX PhoneSystem Call Manager

16:07:00.015 SL: connected front:5485/DBProvider at [front]/DBProvider
16:07:00.000 [CM501010]: License Info: Load Failed
 
i am restarting the server, will use a softphone as 2204 (turning the wip 330 off) and will call, via the
DR from 2201 and will send the log.
 
We have reached the stage where the interesting things are ...
Please post the content of 3CXMediaServer.trace.log.

Thanks

P.S. It is a "support case", but it is really interesting
 
2201 is a softphone 2204 is a softphone
2201 calls the DR at 1000 and selects option 4for 2204
2204 rings,call is answered.

16:22:16.609 [CM503008]: Call(1): Call is terminated

16:22:16.593 [CM503008]: Call(1): Call is terminated

16:22:12.171 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40000(40001)

16:22:12.171 Remote SDP is set for legC:1.1

16:22:12.015 [CM503007]: Call(1): Device joined: sip:[email protected]:1060;rinstance=ef9beafc42a9442b

16:22:12.015 [MS210002] C:1.1:Offer provided. Connection(transcoding mode): 10.10.6.2:7000(7001)

16:22:12.015 [MS210001] C:1.3:Answer received. RTP connection: 10.10.6.142:40012(40013)

16:22:12.015 Remote SDP is set for legC:1.3

16:22:03.593 [CM505001]: Ext.2204: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.8913.0] Transport: [sip:10.10.6.2:5060]

16:22:03.593 [CM503002]: Call(1): Alerting sip:[email protected]:1060;rinstance=ef9beafc42a9442b

16:22:02.890 [CM503024]: Call(1): Calling Ext:Ext.2204@[Dev:sip:[email protected]:1060;rinstance=ef9beafc42a9442b]

16:22:02.890 [MS210002] C:1.3:Offer provided. Connection(transcoding mode): 10.10.6.2:7004(7005)

16:22:02.875 [CM503004]: Call(1): Route 1: Ext:Ext.2204@[Dev:sip:[email protected]:1060;rinstance=ef9beafc42a9442b]

16:22:02.859 [CM503010]: Making route(s) to <sip:[email protected]:5060>

16:22:02.859 Refer: from="DR1000:"<sip:[email protected]:5060>;tag=0218f540; to="Steve Chunn"<sip:[email protected]:5060>;tag=160bb102; RefTo=<sip:[email protected]:5060>

16:22:02.546 [MS210003] C:1.2:Answer provided. Connection(transcoding mode):127.0.0.1:7002(7003)

16:22:02.546 [MS210001] C:1.1:Answer received. RTP connection: 10.10.6.123:40000(40001)

16:22:02.546 Remote SDP is set for legC:1.1

16:22:02.328 [MS210002] C:1.1:Offer provided. Connection(transcoding mode): 10.10.6.2:7000(7001)

16:22:02.328 [MS210000] C:1.2:Offer received. RTP connection: 127.0.0.1:40610(40611)

16:22:02.328 Remote SDP is set for legC:1.2

16:21:51.562 Session 23 of leg C:1.1 is confirmed

16:21:51.250 [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=6cb8ee1bd3479977

16:21:51.234 [CM503007]: Call(1): Device joined: sip:[email protected]:4858;rinstance=38a2178fe4285816

16:21:51.234 [MS210005] C:1.1:Answer provided. Connection(proxy mode):10.10.6.2:7000(7001)

16:21:51.234 [MS210001] C:1.2:Answer received. RTP connection: 127.0.0.1:40610(40611)

16:21:51.234 Remote SDP is set for legC:1.2

16:21:51.234 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]

16:21:51.234 [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=6cb8ee1bd3479977

16:21:50.671 [CM503024]: Call(1): Calling Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=6cb8ee1bd3479977]

16:21:50.656 [MS210004] C:1.2:Offer provided. Connection(proxy mode): 127.0.0.1:7002(7003)

16:21:50.640 [CM503004]: Call(1): Route 1: Ext:Ext.1000@[Dev:sip:[email protected]:40600;rinstance=6cb8ee1bd3479977]

16:21:50.562 [CM503010]: Making route(s) to <sip:[email protected]:5060>

16:21:50.562 [MS210000] C:1.1:Offer received. RTP connection: 10.10.6.123:40000(40001)

16:21:50.515 Remote SDP is set for legC:1.1

16:21:50.500 [CM505001]: Ext.2201: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.8913.0] Transport: [sip:10.10.6.2:5060]

16:21:50.421 [CM503001]: Call(1): Incoming call from Ext.2201 to <sip:[email protected]:5060>
16:21:50.343 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.6.123:4858;branch=z9hG4bK-d8754z-e96ec1165973541f-1---d8754z-;rport=4858

Max-Forwards: 70

Contact: <sip:[email protected]:4858;rinstance=38a2178fe4285816>

To: <sip:[email protected]:5060>

From: "Steve Chunn"<sip:[email protected]:5060>;tag=57376f19

Call-ID: N2MyMGFlZDBmNmU3MWMyOTdkZTQzNWVkMjRiMGMxMzQ.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="2201",realm="3CXPhoneSystem",nonce="414d535c00c8715e42:626b694522ca3065c1e71a67c2533001",uri="sip:[email protected]:5060",response="fcf46ef5a6eac0923285f86805a886ac",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 4.0.8913.0

Content-Length: 0




16:20:04.843 [CM504001]: Ext.2204: new contact is registered. Contact(s): [sip:[email protected]:1060;rinstance=ef9beafc42a9442b/2204]

16:19:19.718 [CM504001]: Ext.9999: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=7bf3b41b69e2a448/9999]

16:19:12.046 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=63793f8d1a8b43ce/*0]

16:19:05.968 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

16:19:03.968 SL: connected front:0/IVRServer at [front]/IVRServer

16:19:03.953 [CM112000] Media Server is connected

16:19:03.921 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 75.101.138.128:3478 over Transport 10.10.6.2:5060

16:19:01.562 [CM501006]: Default Local IP address: [10.10.6.2]

16:19:01.390 [CM501002]: Version: 7.1.7060.0

16:19:01.062 Unknown system [DBProvider] tries to connect!
16:19:01.046 [CM501010]: License Info: Load Failed
 
..and what?..
3CX VoIP phone works, isn't it? (you can try any other soft/hard VoIP phones)
Your Wifi phone doesn't... What to do?

Thanks
 
SY said:
..and what?..
3CX VoIP phone works, isn't it? (you can try any other soft/hard VoIP phones)
Your Wifi phone doesn't... What to do?

Thanks
Click to expand...

Well, it was pretty obvious that the softphone worked on the transfer from the DR. I even said that in my first post. What i was 'hoping' for was some advice/help to get my wip 330 to work.
 
hi
it works for me.
just an idea, you are looking for the setting in a 3cx but in my linksys wifi wip330 I didnt use the rtp port use in a soft phone but for me the one set in the setting of 3cx witch is 9002(I think but it might be different in your setting).
One thing I have to say my linksys is used at home and I have a vpn trunk between office an home

For the other option unhe linksys I test with no difference like paket size dtmf or sip format.

The linksys wifi phone is for me not a really good phone but I havent test another

hope my experience help you
 
has the problem been fixed? i have same problem
 
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