Digital Receptionist / Call Queues- when typing more digits

[micha1111]

Hi together,

we have a installation with one Digital Receptionist where you can enter
1 or 2. When you enter 2, you are routed to a call queue.
Now it happens that a some impatient callers enters the 2 more than one time.( 2 2 2 2)
Then he gets automatically transfered to the user with extension 22.
Is there a way to avoid that?

Thank you

 

[Alphabetic]

Give this a try https://www.3cx.com/community/threads/dialing-extension-from-an-ivr.70274/