Digital Receptionist Looping

[UTSPBXAdmin]

I am looking for a way to limit the number of times a Digital Receptions will loop through the options before hanging up the call. We are running into issues with our DR's holding on to 'Robo-Calls' for an unnecessarily long time. I tried the option for for "If no input within seconds" but that only allows for a single loop through the tree of options.

 

[edossantos_sipcaller]

Maybe you should consider using the CFD to build your menu. You have control of those setting from there.

 

[UTSPBXAdmin]

Yes. That is what I was finding as well. I was hoping I was "missing" the 'easy' option.

Thanks edossantos_sipcaller

 

[richiewhite]

Might be a bit of a necro, but the workaround I've done for clients is to simply set up the prompt recording with the required number of repetitions, ie copy and paste it in Audacity. Would be nice if there were a option to limit the number of repetitions before a call goes to another destination to avoid issues wih pocket dials etc.

 

[Alphabetic]

Can you not just configure a button to repeat the prompt? "to hear these options again press #"