directsip provisionning url error 404

[troublestarter]

Hello All, Teams and community

Just deployed a new 3cx server
Have configured a user with phone directsip (followed the guide).
Firewalling is ok, on 3cx server and on the remote site.

The yeahlink T46S phone can't connect to the RPS url :
https://xxx.on3cx.fr:5001/provisioning/sy0pdw85bo7b
RPS request for Yealink T46S IP Phone of XXX (300) delivered successfully
Same problem with a browser !

Yealink firmware 66.86.0.15

3CX debian/linux
18.0 (Build 461)

Is there acutally any problem with the RPS Service ?

Thanks you

 

[Saqqara]

Under the options for the extension, have you unticked



Are you getting prompt for username and password on the phone after rebooting the device

Can you access the 3cx management console externally - as you need to open up port 5001

 

[troublestarter]

Thanks for the reply.

- Yes, "disallow use of extension..." is unchecked.
- The phone is no asking for login & pass. "No service" is displayed.
- I can access the 3cx managment console externally (filtered by access restrition to admin in mgmt console).

Like i said, i have a 404 with my web browser when i go to the link for RPS dedicated to the phone provisionning.

Thanks you

 

[troublestarter]

The error was in the provisionning link :
https://xxx.on3cx.fr:5001/provisioning/sy0pdw85bo7b
and not :
https://xxx.on3cx.fr:5001/provisioning/sy0pdw85bo7b/macadress.cfg

issue resolved.