Disable missed call info/notification globally

[bit101]

Hi there

does anyone know if it is possible to disable the missed call info in 3CX clients globally?

We have a customer that never call back a missed call and they doesnt want to inform about missed calls.

regards,

 

[Charles_3CX]

Regarding your question, please note that you can not disable missed call notifications from the webclients alerting of a missed call from their calls section.

You can, though, disable the missed call emails by selecting all the extensions, if this is v18, pressing Edit, and under the options tab, unchecking the option 'Send email notification on a missed call' and pressing OK at the top of the page.

 

[bit101]

Hi Charles,

thanks but i already know that i can disable the mail notification. I just wanted to know if we can disable the missed call info in the 3CX client globally. So is there no hidden setting to get this?

regards

 

[BTComp]

Regarding your question, please note that you can not disable missed call notifications from the webclients alerting of a missed call from their calls section.

You can, though, disable the missed call emails by selecting all the extensions, if this is v18, pressing Edit, and under the options tab, unchecking the option 'Send email notification on a missed call' and pressing OK at the top of the page.

View attachment 40138

Where is this on V20? There is no multi user select/edit button that I can see and this option doesn't get exported to CSV either so can't set it when doing bulk import, I think?

 

[guzzitech]

Where is this on V20? There is no multi user select/edit button that I can see and this option doesn't get exported to CSV either so can't set it when doing bulk import, I think?

Sadly in v20 there's no multi edit. I miss being able to set up BLFs without doing it one by one. Hopefully in an update soon.

A global toggle for missed call emails would be nice.... I can't wait to jump into 200 extensions one by one.