- Joined
- Dec 9, 2013
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Hi,
I have a call queue and when placing a call to the queue while there is no agent in it,
the caller hear the message "There is no agent in this queue" and then the call is hanged up.
Is there an option to change that message or just put a busy signal there ?
I have a call queue and when placing a call to the queue while there is no agent in it,
the caller hear the message "There is no agent in this queue" and then the call is hanged up.
Is there an option to change that message or just put a busy signal there ?