Display name on Dect

[Lamote Matthias]

We have an client with an 3CX server combined with Yealink fix phones and a ASCOM DECT bases and handsets.
Since the upgrade to v20 the names on the dects handset when called from another decthandset isn't displayed anymore, Instead the extention number is displayed(e.g.512.)
Which is very anoying for the users. When the Dect handset receives a call from a yealink fix phone, the name of the caller is displayed correctly.
Dect devices ar registered as individual sip extentions, (not provisioned)

- Tried experimenting with settings in the DECT manager = no change
- Tried adjusting/deleting phonebook entries in the dect handsets = no change
- Tried pbx delivers audio
- No support from 3CX due to not supported dect. (however problem exists only since upgrade to v20
- When traced in Wireshark i can see that the "FROM" header does not add the displayname of the extention

Apparantly something has changed between v18 and v20, which changed the displaying of the name of the dect to the extention number.

Does anyone have the golden tip in how to adjust the "from" field for internal calls between these devices?

Thx in advance
Matthias

 

[Milos Boksan]

I am researching this exact thing (literally exactly this), and I would also like a solution if possible.

Have you managed to resolve this in any way since you posted this?

Thanks

 

[bitn2]

Its not a supported scenario... you need to check your phones or contact the company from the dect phones to find a solution.