Display who is calling to other person within group

[Parslej]

Hi All,

Im still relatively new with 3cx. We have recently migrated from old-fasion PBX to 3CX, and Im happy how it works, but what I miss most is option to see who is calling to my college being in same dept. (group). I can see BLF blinking but still I dont know who is caller and if it is worth to pick this up. (We had such option in previous phone system)

Is there any option in 3cx to set this up ?

Scenario:
1. I can hear my college's Windows Softphone app is ringing
2. Im opening my Windows app and can see BLF near his name is blinking
3. I can pick this up and speak to caller

What I miss is :
2a) Information on display who is calling to collegue

 

[ChrisC_3CX]

Can I still use v.16 Windows client with v.18 pbx ?

Yes, it is still supported and should work with 3CX v18 just fine.